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Facilitating with Finesse

Learn to lead conversations with confidence

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You’ve been in enough workshops and meetings to know the difference between magic and mayhem. You want more of the former—and far less of the latter. Whether you're guiding a team discussion, running a discovery session, or trying to get a room full of passionate humans to agree on anything, facilitation is the skill that turns chaos into clarity.

In this highly practical one-day workshop, we’ll introduce you to the fundamentals of great facilitation—what it is, why it matters, and how to do it well. Then we’ll put those skills to work through real activities, real dynamics, and real conversations that mirror the messy, wonderful reality of group work.

What you will learn...
  • What facilitation actually is
    Understand the core principles—including neutrality, structure, and group effectiveness—and how facilitation fits with your other roles.
  • Plan with purpose, run with confidence
    Learn how to design a session using clear objectives
  • Listen like a pro
    Practice supportive, non-interrupting listening that helps people think better, feel heard, and surface the “gold” inside their ideas.
  • Master presence and status
    Explore high-status and low-status behaviours, how they influence a room, and how to shift your own presence to enable participation.
  • Dance with disruption
    Build your skills for handling challenging behaviour—not by fighting, freezing, or giving up, but by connecting, redirecting, and keeping the group on track.

Format

Full day

Audience

Managers, Leads, Coaches, Scrum Masters, Designers

Track

Leadership skills

Let's have a chat!

Facilitated by

Daniel Prager

Director of Coaching and Learning

Dan specialises in helping leaders and teams navigate complex delivery environments by strengthening technical foundations, improving communication, and building adaptive ways of working. He draws on broad industry experience—from early-stage startups to large enterprises—along with years of teaching martial arts to create workshops that are energetic, embodied, and deeply practical.

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Melbourne

Level 2,
39-41 Little Collins St,
Melbourne VIC 3000

Bangalore, India

Binaryflakes Software Private
Limited (Registered name),
No.3265, 8th Cross, 11th Main,
H.A.L. II Stage, Indiranagar
Bengaluru, Karnataka,
India 560008

Kuala Lumpur

Sdn BhdVO-232,
Common Ground Petaling Jaya,
G.016, Ground Floor & 1.013 First Floor,
The Square, Jaya One, 72A,
Jalan ProfDiraja Ungku Aziz, Seksyen 13,
46200 Petaling Jaya, Selangor
Phone  +60 3 5870 5162

Sydney

Level 1, 44 Martin Place
Sydney NSW 2000

Brisbane

Level 3,
315 Brunswick Street
Fortitude Valley, Qld 4006

Hyderabad, India

91Springboard, 2-41/11,
6/2, Gachibowli - Miyapur Rd,
Prashanth Nagar Colony,
Opposite Sarath City
Capital Mall, Hyderabad,
Telangana, 500084